Drive-Thru Archives - FoodChain Magazine https://foodchainmagazine.com/news/tag/drive-thru/ Thu, 07 Mar 2024 16:23:19 +0000 en-GB hourly 1 https://wordpress.org/?v=6.7.1 https://foodchainmagazine.com/wp-content/uploads/sites/10/2022/10/fc-150x150.png Drive-Thru Archives - FoodChain Magazine https://foodchainmagazine.com/news/tag/drive-thru/ 32 32 Customer Frustration at Drive-Thru 75% Error Rates https://foodchainmagazine.com/news/customer-frustration-at-drive-thru-75-error-rates/ Fri, 08 Mar 2024 08:30:00 +0000 https://foodchainmagazine.com/?p=28977 With drive-thru lanes becoming the new battleground for brand loyalty, the stakes have never been higher for fast-food establishments to deliver not just on taste, but on speed and accuracy as well. This narrative unfolds in the shadow of a 2021 study revealing a notable dip in both the speed and accuracy of drive-thru services, largely attributed to less experienced workforce and increasingly complex menus.

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]]> With drive-thru lanes becoming the new battleground for brand loyalty, the stakes have never been higher for fast-food establishments to deliver not just on taste, but on speed and accuracy as well. This narrative unfolds in the shadow of a 2021 study revealing a notable dip in both the speed and accuracy of drive-thru services, largely attributed to less experienced workforce and increasingly…

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